Privacy Policy
Privacy Policy
At Big Print Energy, we are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use and safeguard your data when you visit or make a purchase from www.bigprintenergy.com.au.
Information We Collect
When you place an order or register on our site, we may collect the following information:
- Name and contact details (email address, phone number)
- Billing and shipping address
- Payment information (processed securely via Shopify Payments — we never store card details)
- Order history and purchase preferences
- Device and browsing information (via cookies)
How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to enquiries and provide customer support
- Send promotional emails (only if you have opted in)
- Improve our website and customer experience
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers (such as shipping carriers and payment processors) solely to fulfil your order.
Cookies
Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. You can disable cookies in your browser settings, though some features of the site may not function correctly.
Data Security
We use industry-standard security measures to protect your personal information. All transactions are encrypted via SSL technology.
Your Rights
You have the right to access, correct or request deletion of your personal data at any time. To exercise these rights, please contact us at admin@bigprintenergy.com.au.
Contact Us
If you have any questions about this Privacy Policy, please email us at admin@bigprintenergy.com.au.
Last updated: May 2026